Reviewed · PRIVATE DRIVERS
Arrival Private Transfer Brussels Train Station to Brussels by Luxury Car or Van
Brussels arrivals can be tiring. This private transfer gives you a direct ride from the train station to your Brussels accommodation, with no need to figure out local transport while carrying bags. I like the choice of a BMW 730L for up to three people or a Mercedes-Benz V Class for larger groups, and I like that the service runs 24 hours a day, all year. The main concern is the pickup procedure, since one poor experience involved confusion over the meeting point and waiting time.
This is a practical service for families, couples with luggage, or anyone arriving late. The English-speaking chauffeur, bottled water, station fees, and parking charges are included. Still, you need to provide your train number and a mobile number that works abroad, and you should pay close attention to the pickup instructions.
In This Review
- Key points to know before booking
- From the Brussels train station to your hotel
- Choosing between the BMW 730L and Mercedes V Class
- The pickup process is where you need to be careful
- Why the private format can be worth $75.67
- A luxury car, but a short Brussels introduction
- What is included, and what can cost extra
- How the service performed for different kinds of arrivals
- Who will get the most from this transfer
- Booking advice for a smoother arrival
- Should you book this Brussels transfer?
- FAQ
- How long does the transfer from Brussels Train Station take?
- Is the transfer private?
- How many passengers can the vehicle carry?
- What luggage can each passenger bring?
- Is a chauffeur included?
- How much waiting time is included?
- Does the price include station and parking fees?
- Can I cancel for a full refund?
Key points to know before booking

- Private transfer from Brussels Train Station: Your group rides alone to an accommodation in Brussels City.
- BMW or Mercedes vehicle: Up to three passengers use a BMW 730L, while the Mercedes-Benz V Class is intended for larger groups.
- Waiting time matters: The service includes a meet and greet with 20 minutes of waiting time, though one response refers to a 15-minute limit.
- Luggage is limited: Each person may bring one suitcase and one carry-on bag. Oversized items need prior approval.
- Available around the clock: The transfer operates 24/7 throughout the year, which helps with very early or late arrivals.
- Mixed service record: One review praised the treatment and recommended the service, while another described a failed pickup and requested a refund.
From the Brussels train station to your hotel
This is not a sightseeing tour. It is a short, point-to-point ride designed to get you from your arriving train to your accommodation in Brussels City.
The stated ride time is about 15 minutes. That is an estimate, not a promise. Traffic and time of day can change the journey, so I would leave extra time if you are connecting to another train, flight, or scheduled activity.
The basic plan is simple:
- You arrive at Brussels Train Station.
- A professional chauffeur meets you.
- You and your group travel in a private luxury vehicle.
- You are dropped at your hotel or accommodation in Brussels City.
That simplicity is the main value. You do not share the vehicle with strangers, wait for a large group, or handle a transfer between public transport services with your luggage.
The service description says the chauffeur will be waiting at your hotel or accommodation in Brussels City, which appears to describe the return direction rather than the arrival transfer. Since the booked service is from the station to the city, I would confirm the exact station meeting point before your train arrives. Use the phone number on your voucher if you cannot find the driver.
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Choosing between the BMW 730L and Mercedes V Class

The vehicle depends on the number of passengers.
A BMW 730L is provided for up to three passengers. That makes it a good fit for a couple or a small family that wants a quiet, polished ride. The larger Mercedes-Benz V Class can carry up to six people, giving a group a way to stay together instead of splitting into separate cars.
There is an important detail here. The vehicle information allows up to six people, but the additional booking information says a maximum of four people per booking. I would treat four people as the safe booking limit unless RHOMTRIP confirms otherwise in writing. A group of five or six should contact the operator before paying.
Vehicle size also affects luggage. Each passenger is allowed one suitcase and one carry-on bag. Six people with six large suitcases may not fit comfortably, even in a van. Oversized luggage such as surfboards, golf clubs, or bicycles may be restricted, so you need approval before travel.
If you are traveling with a stroller, musical instrument, or several bulky bags, do not assume the larger vehicle solves the problem. Send the full luggage details to the provider first.
The pickup process is where you need to be careful

A private transfer works only when both sides know exactly where to meet. The chauffeur is supposed to provide a meet and greet, and 20 minutes of waiting time is included. The description also says that the driver may leave after a waiting period, while the service response to one complaint referred to a 15-minute limit.
That difference is small on paper but important at a busy station. A delayed train, a slow walk through the station, or trouble finding the meeting point can use up your waiting time quickly.
One customer reported not finding a local driver and said the company refused to send someone. The response from Laura of RHOMTRIP gave a different account: the chauffeur had been at the agreed place, waited beyond the standard period, left, and returned 20 minutes after a phone call. The response suggested confusion about the hotel’s proximity, but the details show why you should not rely on a vague meeting arrangement.
Before departure, I recommend that you have these details ready:
- Your complete train number
- Your arrival date and scheduled time
- A mobile number that works abroad
- The emergency phone number included in your confirmation
- The exact station meeting location
- The name and address of your accommodation
Keep your phone switched on as you leave the train. If the station is large or your group needs extra time with bags, contact the operator as soon as possible. Do not wait until the included waiting period has nearly expired.
Why the private format can be worth $75.67

The listed price is $75.67 per person. That figure needs context because the value changes with group size.
For one person, this is a costly way to cover a short trip of about 15 minutes. You are paying for a private car, a chauffeur, meet and greet service, waiting time, station taxes, parking, handling charges, and the convenience of being taken directly to your accommodation.
For two or three people, the cost is easier to justify if you value comfort and a simple arrival. A BMW 730L gives you a more formal ride than ordinary public transport, and you do not have to manage bags while figuring out the route.
For a group, the price can make more sense because everyone shares one private vehicle. The Mercedes-Benz V Class is designed for up to six passengers, although the four-person booking limit needs clarification. Group discounts are listed as a feature, so it is worth checking the final price for your party rather than assuming the per-person rate is fixed.
I would not choose this service simply because the ride is luxurious. The journey is short. I would choose it because you want a door-to-door arrival, have luggage, are traveling with children or older relatives, or arrive at an awkward hour.
If your accommodation is easy to reach by public transportation and you are comfortable finding your way from the station, you may get better value elsewhere. The transfer is selling ease, not sightseeing or a long ride.
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A luxury car, but a short Brussels introduction

The BMW or Mercedes is the central comfort feature. You can expect a private vehicle with bottled water and a professional chauffeur. The service is intended to feel orderly and polished from the moment you leave the station.
Do not expect a guided introduction to Brussels. The driver is providing transportation, not a walking tour or city commentary. The short journey also means there is little time for sightseeing along the way.
That is not a flaw if your goal is simply to reach your accommodation. In fact, the short route makes the private format useful for an arrival when you are tired and ready to put down your bags.
The English-speaking driver is another practical benefit. You can communicate about the destination and meeting arrangements without depending entirely on translation tools. The provider also supplies a 24/7 emergency number, which gives you a contact point if something changes.
The information does not promise a specific chauffeur, vehicle color, or exact car model every time. The wording says BMW 730L or Mercedes-Benz V Class, or a similar vehicle. If the precise vehicle matters to you, ask before booking.
What is included, and what can cost extra

The package includes the one-way private transfer, the luxury BMW or Mercedes vehicle, professional chauffeur service, 20 minutes of waiting time, station taxes, parking fees, handling charges, and bottled water.
That list is useful because station parking and handling charges can otherwise appear as surprise costs. You also do not need to budget for food or drinks during the ride, though no meal service is included.
Excess luggage may bring an additional charge. The standard allowance is one suitcase and one carry-on per passenger. Food and drinks beyond the included bottled water are not part of the service.
The transfer is one way only. If you need to return from your Brussels accommodation to the station, you must arrange that separately. The cancellation terms allow a full refund if you cancel at least 24 hours before the scheduled start time. Changes or cancellations inside that 24-hour window are not accepted for a refund.
How the service performed for different kinds of arrivals

The strongest praise in the supplied feedback concerns the treatment and overall attention. A Spanish-language comment says the customers were very happy with the service, found the treatment excellent, and considered the full journey recommendable. That is a good sign for the human side of the operation, particularly when the pickup goes according to plan.
The weak point is reliability at the meeting point. The one-star account describes a family that could not locate the driver, made several calls, and ultimately managed on its own. The company’s reply says the chauffeur had waited and later returned after a call. Both sides of that exchange point to the same practical lesson: the exact location and phone contact matter as much as the car.
I would be especially cautious if you are arriving with a young family, heavy luggage, or a train schedule that may change. Have one person focus on finding the chauffeur while another handles the bags. Keep the voucher available, and call promptly if the driver is not visible.
The provider received an overall rating of 3 from two reviews. That is a very small sample, so it does not prove that the service is usually good or bad. It does show that the booking is not risk-free, and that clear communication is essential.
Who will get the most from this transfer

I think this service suits you best if:
- You want to go directly from the station to your accommodation.
- You are carrying up to one suitcase and one carry-on per person.
- You are traveling as a couple, family, or small private group.
- You prefer an English-speaking chauffeur.
- You arrive very early or late and want a 24-hour service.
- You would rather pay for convenience than work out local transportation after a train journey.
It is less suitable if you are traveling alone on a tight budget, carrying oversized equipment, or expecting a tour guide. It may also be a poor match if you are not comfortable monitoring your phone and confirming the meeting details.
For groups larger than four, contact RHOMTRIP before booking because the vehicle capacity and booking limit do not match perfectly. That one phone call could prevent a difficult arrival.
Booking advice for a smoother arrival
At booking, provide the train number and a telephone number that works while you are abroad. This is not a minor formality. The operator may need to contact you if there is a change or if the chauffeur cannot see you.
Check your confirmation for the 24/7 emergency number. Save it in your phone and keep a screenshot in case you cannot access email at the station.
You should also give the full name and address of your Brussels accommodation. If the property is a hotel, apartment, or other lodging that could be hard to identify, include any useful location details in advance.
Arrive prepared to meet the driver within the included waiting period. Since the published material refers to both 15 and 20 minutes, I would plan around the shorter time. That is the safer approach.
Finally, count every bag before booking. A standard suitcase and carry-on per person is straightforward. A bicycle, golf clubs, surfboard, or other oversized item needs prior confirmation.
Should you book this Brussels transfer?
I would book it when comfort, privacy, and a simple arrival matter more than the lowest price. The luxury vehicle, bottled water, English-speaking chauffeur, 24-hour availability, and included station charges create a useful package for families and small groups.
I would not book it casually without confirming the meeting point. The mixed service record and the conflicting waiting-time details make that the key risk. Send your train number, use a working phone, and call quickly if the chauffeur is not obvious.
For one person on a budget, public transportation may offer better value. For a small group with luggage, especially one arriving at an inconvenient hour, this private ride can be a sensible way to begin a Brussels stay.
FAQ
How long does the transfer from Brussels Train Station take?
The transfer takes approximately 15 minutes. The exact time depends on traffic and the time of day.
Is the transfer private?
Yes. Only your group participates in the transfer.
How many passengers can the vehicle carry?
The BMW 730L is for up to three passengers, and the Mercedes-Benz V Class can carry up to six passengers. The booking information also states a maximum of four people per booking, so groups larger than four should confirm the limit with RHOMTRIP.
What luggage can each passenger bring?
Each passenger may bring a maximum of one suitcase and one carry-on bag. Oversized or excessive luggage may be restricted.
Is a chauffeur included?
Yes. A professional chauffeur provides the meet and greet and the private transfer. The service also specifies an English-speaking driver.
How much waiting time is included?
The included service information states 20 minutes of waiting time. A company response to a service complaint refers to a standard 15-minute period, so you should plan to meet the chauffeur promptly and confirm the exact policy.
Does the price include station and parking fees?
Yes. Station taxes, parking fees, and handling charges are included. Bottled water is also included.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations or changes made less than 24 hours before the start time are not eligible for a refund.
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